‍Nest Thermostat Keep Losing Connection (How to Fix)

One of the most popular smart home upgrades is the Nest thermostat, but like any other gadget connected to Wi-Fi, they can occasionally disconnect. With the help of these gadgets, homeowners can easily and quickly update and save some energy while doing so. Overall, you should have no issues, but just as with any other equipment, you will be able to resolve any problems that may arise. Some of the most typical repairs involve restarting the thermostat and your Nest network. If these two don't work, there are a couple more options available.

How to Fix Nest Thermostat Connection

Reset the Network

If you already have a strong connection between the Nest thermostat and your network, this might work. You will find a small icon for settings in the menu. Once there, choose the reset option.

You can now reset the network on the thermostat from this point. To be able to start over, be careful to confirm that you want to delete the previous network data. To reclaim access to your home network, you will have to locate your desired network name and type your network password.

Update the Nest Thermostat App

Your Nest thermostat may be losing its connection if you use an old Nest app version. This typically happens because outdated app versions frequently result in issues.

Therefore, it is possible that you keep losing the connection to your wifi because you’re not upgraded with the most recent version of the app. You can easily upgrade the app through the app store on your phone.

Switch Off Your Router

Another way to get your nest thermostat back online is by switching off the router. The router itself is another very frequent cause of loss of connection to the Nest thermostat. There is always the chance that the router will get too busy to consistently maintain connections with all the devices connected to it as you add more and more devices to your home network.

Find the router's power cord and unplug it from the outlet. Before plugging the gadget back in, wait around for 30 to 60 seconds. This will allow the router enough time to reset itself properly. It would also be a good idea to reset any Wi-Fi repeaters that may be present in your home at the time. More often than ever, it is the router that is the problem rather than the nest thermostat, and restarting it is an easy fix.

Verify the Status of the Service

It is not easy to fix the connection when the service itself is down. It is possible that you keep losing connection due to the Nest service being down or undergoing maintenance. You might not be able to use the Nest Sense app to operate the thermostat in that case. However, you will still be able to use the thermostat's settings to alter the temperature or energy-saving choices.

Examine the Batteries

The Nest will stop utilizing your Wi-Fi if the battery level falls below 3.6V. To check the remaining battery power, go to the settings menu and select power on the thermostat under technical information. The first number you see should be the battery voltage. You're good if the voltage is greater than 3.6.

Low voltage could indicate a wiring issue, which would prevent your Nest from charging properly. To see if it makes a difference, unplug it from the wall and then plug it back in. If so, you might need to hire a pro to inspect your wiring.

Get a Nest Power Connector

Even after you've changed the batteries, your Nest thermostat can still be offline. If this occurs, there's a good probability that the thermostat isn't receiving enough electricity. You might need to purchase a Nest power connector if the power going to your Nest thermostat from your electrical panel is insufficient. Your furnace provides power to the Nest Power Connector, which then transfers that power to your Nest thermostat. This guarantees that the thermostat gets the necessary power to operate.

It could be a little challenging to connect a Nest Power Connector to your Nest thermostat if you've never used one before. Your Nest thermostat's firmware must first be updated to the most recent version since it will only detect your Power Connector if it is using the most recent firmware.

Transfer Your Router

The distance between the thermostat and the network may be a very straightforward solution to the problem. Moving the router closer to the Nest will reduce the possibility that the signal will be too weak to use because Wi-Fi signals become weaker the farther away you are from the router.

If replacing the router is not a possibility for you, investing in a Wi-Fi repeater might help extend the current signal more widely throughout the house and make it simpler for the Nest to stay connected.

The repeater option might be the most useful option because it will not only produce a stronger connection for the Nest to use, but it would also assist other devices in the house to stay connected.

Final Thoughts

While the majority of connection issues a homeowner could experience with their Nest devices can be resolved using the ways listed above, there are numerous other reasons why these issues might occur. The Nest troubleshooter guide is a great resource to look at if there isn't a solution suggested in the subsequent article to fix the issue.